7u7bad Privacy Policy — Our Commitment to Protecting Your Data

Welcome to the 7u7bad Privacy Policy. This document applies to all users of the 7u7bad platform and its services. Whenever you use our website, mobile app, or any of our services, this privacy policy automatically comes into effect.

This privacy policy has been published in English for users in Bangladesh, so every member can clearly understand their rights. 7u7bad believes transparency and trust are the foundation of any lasting relationship.

This privacy policy applies to the following:

• All members using the 7u7bad website and mobile app.
• Visitors browsing the website before registering.
• Anyone who contacts us via support chat or email.
• Users who joined through the referral program.

7u7bad only collects information that is necessary to provide services, ensure security, and meet legal obligations. We do not collect excessive or unnecessary data.

Personal Identification Information:

Financial Information:

• Mobile banking number (Mobile Pay, Nagad, Rocket).
• Deposit and withdrawal history.
• Transaction amount and date.

Technical Information:

• IP address and device information.
• Browser type and version.
• Page visit logs and duration.
• Referral sources and click data.

7u7bad collects user information through several methods. In each case, your data is only gathered with your consent.

Direct Collection:

• When filling out the registration form.
• When submitting documents during the KYC verification process.
• When contacting the support team via chat or email.
• When making a payment or submitting a withdrawal request.

Automatically Collected:

• Via cookies and local storage while browsing the website.
• From device logs while using the mobile app.
• Through session tracking at login and logout.

7u7bad uses your data only for specific, legitimate purposes. It is never used beyond its original intent under any circumstances.

Primary Purpose:

• Account Management: Managing registration, login, profile updates, and account security.
• Payment Processing: Processing deposits and settling withdrawals.
• Fraud Prevention: Detecting unusual activity and protecting your account.
• KYC Verification: Verifying age and identity.
• Support Services: To resolve your issues and handle complaints.

Secondary Purpose:

• Improving platform services and enhancing the user experience.
• Sending personalized offers and bonuses (with your consent).
• Sending urgent security-related notifications.
• To meet legal obligations and satisfy regulatory requirements.

7u7bad never sells your personal data. However, in certain circumstances, limited information may be shared with trusted parties.

When Data Is Shared:

• Payment Processors: To confirm payments with Mobile Pay, Nagad, or Rocket.
• KYC Partner: Shared with identity verification providers solely for verification purposes.
• Legal Authorities: To comply with court orders or government directives.
• Cybersecurity: Organizations assisting in fraud or hacking investigations.

In the event of an ownership change or merger, user data may be transferred to the new owner. You will be notified in advance if this occurs.

7u7bad uses cookies and similar technologies to improve platform performance and personalize your experience. Cookies are small data files stored in your browser.

Cookie Type:

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7u7bad does not retain your data beyond what is necessary. A separate retention period is defined for each type of information.

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Up to 5 years, as required by law.
• Support Conversations: 2 years after resolution.
• Browsing logs: Up to 90 days maximum.
• KYC Documents: 5 years after account closure (as required by law).

All personal data beyond legal retention requirements is permanently deleted within 30 days of receiving an account closure request.

As a 7u7bad member, you have certain fundamental rights over your personal data. We respect those rights and are here to help you exercise them.

• Right to Access: You can request to know what information we hold about you at any time.
• Right to Rectification: You have the right to request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request the deletion of your data.
• Right to Restrict Processing: In certain cases, you have the right to request that the use of your data be restricted.
• Right to Opt Out: You can opt out of promotional communications at any time.
• Right to Complain: If you are dissatisfied with our privacy practices, you may file a complaint.

7u7bad strictly prohibits registration by anyone under the age of 18. We do not knowingly collect data from minors.

Date of birth is verified at registration, and age is confirmed through the KYC process. If a minor opens an account using false information and this is later discovered, the account will be immediately terminated and all collected data will be deleted.

7u7bad reserves the right to update this privacy policy as needed. Prior to any significant changes, a notice will be posted on the platform and a notification will be sent to your registered email address.

Continuing to use the platform after an updated policy is published will be considered acceptance of the new privacy policy. If you do not agree to the new policy, please request account closure.

Privacy Contact:

• Email: support@7u7bad.com
• Subject Line: Write "Privacy Request" or "Data Query".
• Response Time: Within 7 business days.
• Live Chat: Use the live chat in the bottom-right corner of the website.